Tag: support

  • How Your Marketers Can Improve Customer Service

    How Your Marketers Can Improve Customer Service

    The following is a guest post by Ben Mulholland, a content marketer at Process Street. I used to hate being put on customer support duty. I’m a marketer, not a support technician, and that Intercom notification noise has practically given me PTSD by now. Then I realized the benefits being on support had given me.…